I love this seller’s designs but what’s the point of buying something you want if someone isn’t even gonna put in the minimum effort of a seller which is to at least ship it. I have been waiting for my Murakamye Pillow since December 3rd. I even asked this seller if my product has been shipped and at first there was a reply where it seemed like he/she would help but in the end it seemed like a lie because I started getting ghosted and I even emailed their customer support for more information and I received no reply. How the hell are you gonna have an account for customer support and have no one reply. Save your time and money, this seller is not dependable. Reply to HipHopHeaven: There was nothing wrong with the address provided, I remember the image you sent me for my order on April 19th, after I had asked for help, which showed my order number and showed my shipping address which was correct, and you say that it was marked delivered on December 29th, however on that image it showed that it was unfulfilled. You even replied as if it wasn’t delivered and you even said,”Perfect man I’ll have it packed tomorrow and send out Monday. I apologize for the wait. If you don’t get an email by Monday with the tracking info shoot me another dm and I’ll send it here”. So I waited and I received no email, so I asked again and was replied with,“I just resent over an order confirmation email, I’ll get this sent out for u tomorrow morning. I apologize for the delay.”. Then I was still dealing with not receiving any emails about tracking my order. So I had asked for help again on Instagram and received no reply until I made this review which speaks volume to me as I perceive you as someone who is only willing to help or make a change about something when you are worried about your brand being damaged by reviews by this. But no worries though I appreciate the refund but Ima leave this review up for the people to see and as a reminder. Also one last thing if you have a customer page that is no longer active I’d suggest to not leave it up on social media, can be misleading.
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