I have been with Hiscox for about 3 years and had automatic payments on my credit card. Last year they had issues with their COI; dates incorrect, issuing in a timely matter, typos, etc. Then last week I requested policy document, finally had to call them. Was told my policy has not been active since June 2024. I have plast COI with policy date of Sept 2025. For some reason they stopped taking payment but never told me. I reapplied through Progressive and it quoted a price that was almost double from previous premium.
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