What a pathetic company that cons its customers, I've seen insurance companies doing everything to grab a penny but not like them.I called on December 29th to cancel all of my policies because of business closure, they played a clever trick on me and only cancelled one of the policies, a month later I notice the charges and called again to find out they didn't cancel both the general and professional liability policies.Well I submit the request again and to date it back to 29 Dec 2023, they never took any action and kept charging me. First week of March 2024 comes and I speak to a guy who was very nice, he said he'll submit the cancellation and date it back to 12/29/23 well the next day I get the charge again.This is is March 13th, 2024 and I call again to check on the cancellation and the fraudulent charges and guess what they still tell me it hasn't been cancelled and the guy says it is now approved back to 26 Feb 2024 effective cancellation, I told him the last guys said it should date back to Dec 29th, 2023 but nothing, so they can scam you out for pennies but you don't have any value with them as a customer, never going to use them ever again!
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