One of the worst fulfilment providers out there. Constantly losing things, not keeping us in the loop with issues that might impact delivery times. Just today they completely refused to restock the latest shipment of a product that we've already been fulfilling with them. Our customers already paid for early access of this product so now we're just getting hate.If you truly want a world class customer experience - that you WILL need to build a loved brand, look for anyone else.
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Hive handles holistic operations for direct-to-consumer brands.
Providing both the software and the warehousing service, Hive ensures the highest quality across all processes.
While the core-service Hive provides is fulfillment of your products, you can benefit of additional services.
These are:
- freight forwarding
- packaging design and procurement
- return handling
- an end-customer app for less CX-tickets on your side
- pan-EU and distributed inventory
- the best delivery prices thanks to Hive-negotiated contractsSee more
