I was denied check-in for my flight on the grounds that my passport was too damaged for immigration. I had to book another flight with a different airline that day, and I had no issues getting my entry visa. The airline offered no refund despite the circumstances being their fault. It's best to avoid this company.
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HK Express: Hong Kong's first and only low-fare airline! View and book airfare tickets in Asia, check flight schedules & flight status.