I submitted 12 product reviews in January 2026 but never got the 40 points I earned. H&M staff kept telling me about a “monthly limit” and “56-day rule,” which are not mentioned anywhere on their official membership page. I chased this over emails and live chat for over a week with no resolution. I’ve now filed a formal complaint with Consumer Affairs Victoria (C2026/01/009131). Very disappointing and frustrating for loyal members.
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H&M offers fashion and quality at the best price in a sustainable way for women, men, teenagers and children. The range includes everything from sparkling gala outfits and exclusive designer collaborations to everyday basics and high-performance yoga wear to help fashion fans across the world dress their personal style.
