Return policy is unrealistic. My tag came off while trying a cardigan on at home. Item was wrong shade and I did not wear it to my event. Sales associate informed me I could not return item because tag was off. I had tag and receipt. She proceeded to question my integrity because “how does she know the tag fell off”? As if she’s really important. I left and called customer service number on receipt. They apologized and told me to return to store, ask for manager, and call them while in the store if I had more issues. The same clerk called for manager then proceeded to say in front of her current customers that “this lady is getting upset with me”. I didn’t raise my voice one time. She was so rude and unprofessional! Manager refunded my sweater. Oh….and they charge .10 for a bag and may or may not tell you. Really?? You need a dime that bad? Total power trip over 20 bucks! Some may flip that on me to ask why bother for 20 bucks-it was the principle at that point! NEVER shopping there again.
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H&M offers fashion and quality at the best price in a sustainable way for women, men, teenagers and children. The range includes everything from sparkling gala outfits and exclusive designer collaborations to everyday basics and high-performance yoga wear to help fashion fans across the world dress their personal style.
