I cannot recommend this seller. I sent a rare shirt for signature and was told the process — including signing, framing, and return — would take around three weeks. Instead, the shirt was declared lost three months after signed delivery had been confirmed, and the issue dragged on for nearly six months.After months of little progress, I was eventually offered a replacement that raised serious concerns about its authenticity, leading me to question whether my original item had been retained and substituted. I also spoke to another buyer who described a nearly identical experience, which reportedly took about a year to resolve.Reimbursement was only made after sustained pressure, including the threat of legal action. Whilst I was eventually fairly compensated for the item’s value, the experience was unnecessarily stressful and drawn out.Update (July 2025): Since my negative review, I was contacted by Martyn and asked to retract the review. Upon my refusal, a spate of 5 star reviews have appeared in quick succession. Whilst I can’t speak to the experiences of others, the timing and volume stood out to me and may be worth noting for those considering the overall feedback profile.Update (October 2025): Three months after my initial review, the seller contacted me again in a hostile manner, calling me “a nasty piece of work” and expressing shock at my review. This reinforces my concerns about their customer service and professionalism. Buyers should be aware that post-sale interactions may be unpleasant.
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