These are the most I've ever spent on shoes! They were very comfortable initially, but after five months, they began to tear at the top where it meets the sole. I've been dealing with the warranty and claims department for almost two months, facing delays and receiving responses about missing photos or incorrect formats. Eventually, I managed to expedite my claim. Now, after nearly two months, I've received the request to send in my shoes, and I plan to update this review afterward. The customer service has been slow, and I've found it frustrating to resend multiple emails, as it seems only a few representatives are handling warranty claims.
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