I purchased a pair of shoes at a flagship store in Chicago in October 2025. Now that it's January 2026, the sole of my shoe is starting to separate. I've been in touch with the company for weeks without any resolution. I provided photos of the shoe and completed the required form. I've invested a significant amount in their products, and I won't be buying from them again. I recently got a pair of walking shoes from another brand and I'm extremely satisfied.
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