hoka.com

3.5
3.5 Based on 81 reviews

...

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JP Dorta
Overpriced shoes with an awful customer service. They aren't responsible for any damage or loss of a

Overpriced shoes with an awful customer service. They aren't responsible for any damage or loss of an order. If something happens to your package, it's fully on you. I won't buy from them again and I would advise anyone from buying there too.

The company reached out to me today, twice.
To provide a solution? No. Only to reiterate that, unless UPS approves the claim, they won't help.

As they don't inform you about the conditions and risks you take when purchasing overpriced shoes with them, let me warm you: BUY AT YOUR OWN PERIL. Package lost? Stolen? Damaged? Missing parts? YOU ARE AT YOUR OWN.

They have a 3.7 stars in here for a reason. BE WARNED.

1
Date of experience: Feb 17, 2026

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