hollandamerica.com

2.2
2.2 Based on 20 reviews

...

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AP31
Disappointing Excursion Policy

After booking an expensive cruise with numerous excursions, we faced issues when the company failed to pick us up for our first excursion. Despite promises of a refund, we were denied compensation for our unused credits. The customer service experience was frustrating, and I am left feeling cheated after spending so much money.

1
Date of experience: Aug 23, 2025

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