Products are lovely and great quality but general business practice is shocking!On two occasions funds taken from my account and part order sent. On the second transaction one item wasn’t sent with the company not knowing when it would be in stock to dispatch to me. Just blame warehouse. Customer services passed my details on to someone else in their department who didn’t contact me. Ten days after funds taken still haven’t received any details. When I wrote a review with glowing details about the quality but the lack of delivery and customer services, the review was taken down from their site so only great reviews remain.Has really put me off as a future customer. Something so simple that other companies get so right and they get so wrong.
Claim your business profile now and gain access to all features and respond to customer reviews.
Luxury British Fashion House
