hollandcooper.com

3.6
3.6 Based on 141 reviews

Luxury British Fashion House...

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Regina Rodriguez Prieto
Lost a loyal customer over a button

I’ve been a loyal Holland Cooper customer and have several of their pieces, which I’ve always loved for their design and quality.Unfortunately, my experience with customer service was disappointing. A button came off my Amoria Flared Jeans after very little wear, and I was told there’s absolutely no way to get a replacement; not even at my own cost.For a premium brand that promotes craftsmanship and sustainability, it’s surprising that they don’t support small repairs. I hope they reconsider this policy.

1
Date of experience: Oct 17, 2025

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