Ordered £188 worth of clothes which arrived without any notice and not in a waterproof package It was left outside and by the time we returned home the clothes were saturated. After contacting Holland cooper several times and being passed from advisor to advisor I was offered a £15 gift card if I ordered more items. Basically I need to order more items to get any recompense.They refused to give me any refund and blamed royal mail but it wasn't royal mail that packaged it and left it open to the elements. Needless to say very disappointed with Holland cooper the clothes arent cheap but their customer service is . No interest once you have paid for your items won't be ordering again
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Luxury British Fashion House
