Very poor operationally.Lovely quality clothing but poor when it comes to delivery.I paid extra for next day delivery. Placed the order before 13.00 and didn't hear a word the next day until I called the office (tried online chat but there was no answer, strangely). The lady on the phone was very sweet but confirmed the delivery hadn't even left the warehouse in error, so I would not be getting it that day - pretty disappointed given what I have paid, and that I am away the next day - this was a present which I needed to take with me.
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Luxury British Fashion House
