This is clearly a very well run company with quality clothing. Very fast ordering and delivery. Its when you want to return items is becomes an issue. POD shows a returned item on 20-11-2025, yet over email on 24-11-2025 returned was denied having been received. I was worried that i'd lost my POD but found it luckily. A better system should be in place to confirm a return is received the moment it arrives at warehouse. I understand it can take a few days for the return to be processed. When you are buying high end items i would expect a better system. other less expensive brands issue refunds much quicker. Its a shame this part of the business is lacking.
Claim your business profile now and gain access to all features and respond to customer reviews.
Luxury British Fashion House
