I am incredibly disappointed with the quality of my coat. I purchased this coat in 2024 from a retail location and spent over £300-400, considering it a significant investment. It’s a long hooded coat that has been worn very little and was mostly stored in my wardrobe. Upon taking it out again, I found that the stitching is unraveling in several areas: around the pockets, the belt, and the hood. This is not typical wear and tear. A coat at this price point and claimed quality should not be falling apart after such limited use. For a brand that presents itself as premium, this level of craftsmanship is unacceptable. The items are certainly expensive, but the quality feels cheap. You are paying for the label, not the construction. Honestly, I would advise against spending your money here. Customers expect durability and quality for hundreds of pounds, but what you receive is subpar stitching and disappointing workmanship. I anticipated much better, and this experience has completely deterred me from future purchases.
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Luxury British Fashion House