I purchased two items to create a matching set. One was cancelled due to being sold out in my size, so I requested a different size. They were unable to assist me and told me to do it myself. Then that size also showed online as sold out, and they shipped out an order of half a matching set. Not an ideal experience with customer service.
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Holt, Renfrew & Co., Limited, commonly known as Holt Renfrew or Holt's, is a chain of high-end Canadian department stores.
