Like other posters, I have been very disappointed with my purchase. I bought a wall fitting soap dispenser. It was described as being metal. It appeared really stylish in the photograph. I believed I was purchasing from a UK company and it is only the extended wait for delivery which led me to suspect it was being delivered from China.When it eventually arrived, the outer wrapping was a cheap plastic bag. Inside the wrapping was the cardboard box containing the 2 set of soap dispensers. The cardboard box was bashed and wrinkled. The box was unsealed, the lid open. When I took out the product, I discovered that the only part of it which is metal are the 4 screws supplied to secure it to the wall. Everything else was a cheap gaudy plastic.Neither the cardboard box nor the item itself have any branding, manufacturer or country of origin details. There are no fitting instructions (which are very much needed to understand how the item is to be fitted to the wall.Because there is no such information, I am unable to even check online as regards fitting. It would appear necessary to separate the shiny chrome coloured cheap plastic cover of the wall mounting from the equally cheap white plastic fitting plate fitted tightly inside it. There is no indication as how to do this and short of levering them apart ( which would snap the flimsy plastic), it is impossible to connect the fixing plate to the wall. Without the fixing plate being in position, the 2 soap dispensers cannot be put into position.I have reported this to the supplier but, two days later have yet to receive a response from them. The only speedy response I have had from this company since the beginning has been taking my money instantly on placing my order with them.I have been duped by their slick advertising, authentic looking price range for a quality product and, the addressing details which led me to believe this to be a UK based company.You have read about my experience. It is not for me to say whether you should use this company or not. All I can say is for myself - never again.
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