home.dk

Don't Trust a Real Estate Agent

Where do I start. Not once, but twice, have I had the experience with home.dk where I was shown a property to only have that property sold without being informed.Now I am a foreigner, so obviously I am not familiar with the backwards property purchasing system of Denmark - where you have to first sign the contract and then review it. As a lawyer myself, this goes against everything I know about transactional processes. Notwithstanding this illogical process, my complaint against home.dk, is lack of communication. I viewed a house on a Tuesday. Made an offer on the Wednesday. On making the offer I was presented with the purchase agreement to sign. Being a foreigner, I had to use google translate, which I know (especially with legal docs) is not accurate. So, there were a few things that concerned me in the transaction. I asked the real estate agent to elaborate. But because the real estate agent is the representative of the seller, they can't advise the buyer - so instead I should spend dkk10,000 to hire a lawyer to explain two small paragraphs to me.I advised the real estate agent I just want clarity on the provisions, and that I am not asking for advice. While having this back and forth, another offer was made, and a purchase agreement signed. The real estate agent never mentioned it. So, on the Thursday morning, when I indicated I wanted to sign as soon as they just confirmed a question of mine, I was told that the property was sold (or rather that the purchase agreement was signed by the seller and the buyer - same same). Turns out, the buyer had signed the agreement the same day as when I was viewing the property (Tuesday). I was told that there was interest, and someone had put down a number, but I was expressly told that no documents had been signed. Which, obviously, was a lie.But let's give them the benefit of the doubt. Let's say the agreement was signed by the buyer after I viewed the property but still on that Tuesday. Fine. That means the whole of Wednesday the real estate agent could have told me an agreement was already in front of the seller. I know they can't tell me what the offer was (also a stupid rule as this would create an auction process and get the seller a higher amount). But I didn't want that info, just tell me if someone has already signed. So basically, because of lack of communication my offer was never presented. And I was paying the purchase price that was asked for. Didn't even try haggle.This is also the second time this has happened with the same company. Guys, just communicate. It's not that hard. If you had told me on the Wednesday that someone had signed, I would've signed. Then the seller could've made a choice. If the seller didn't choose my offer - so be it. No hard feelings. But I lost out because you guys have the professional capabilities of an infant.Your level of underhanded unprofessionalism is nauseating.

Date of experience: Sep 16, 2021