Super disappointed - they charged over 4000 kr for 4 hrs move-out clean (2 cleaners) and the cleaning was incredibly poor. The shower was seemingly untouched, the walls and floors were not cleaned at all, the limescale was barely removed. The only thing close to ok was the oven, which also needed extra cleaning afterwards. 3 hours into the cleaning the cleaners asked me what to prioritise even if I had sent the priority list a couple days in advance. I also complained directly and they made no effort to rectify the situation, blaming it on my apartment being too dirty. This is such a cheap excuse for a cleaning company. You had photos in advance, 8 combined cleaning hrs and the apartment was actually not that dirty either, as I had already pre-cleaned it in preparation. When people pay 4300 DKK for a professional cleaning service, you should be better equipped and not say you could not remove the limescale in the shower because you did not have the right products (which is what the cleaner said). There was also a missing screw from the kitchen sink drain that I had to replace, the suction filter was both unclean and broken after the clean, but the cleaner said not too worry because the management company will need to replace those anyway. I of course got charged off of my deposit for these too.
I can go on and on but honestly, it's not worth more of my energy.
All in all, a horrible experience and I felt scammed at the end of it. Stay away.
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Home Clean Service Aps tilbyder fleksibilitet, når det gælder booking. Vi har udviklet et online bookingsystem, hvor du nemt kan beregne din rengøring og booke en aftale. Vi værdsætter din tid og arbejder derfor altid med to medarbejdere pr. opgave for at reducere rengøringstiden i dit hjem. Vi ved, at mange arbejder hjemmefra, og det er vigtigt for os, at du føler dig tryg og tilfreds med vores service. Vi tilbyder professionel rengøring til huse, lejligheder, Airbnb-boliger, kontorer, bygninger, erhvervslokaler og meget mere.See more
