Power to my Yale electronic lock on the front door died on me, had to call a locksmith to sort it so I could get into my flat. Spoke to a lady on the phone, explained my situation. Asked her if they can help to sort the lock, she said they would have to break the Yale electronic lock and replace with a general mechanical lock. It will be £49 call out and around £25 to £75 max to open the lock. When the locksmith turned up, told me he’d have to break through the lock and I’d have to replace it with a standard lock afterwards. He quoted me £49 for call out, and £149 to break my lock so I could get access to my flat. So the initial quote from the lady on the phone had doubled, called her to check the price and she said the price will vary depending on the lock and how much work is involved. The worst locksmiths I’ve ever dealt with, the guys asked how I wanted to pay, and made me pay before he would do any work. Broke the lock so I could get home, but they didn’t replace it. So now I have to get another locksmith to fit a new lock. Will not recommend this company to anyone, locksmiths charge what they want, no consistent prices on website. Rip off scamming company, should have realised considering all the negative reviews online.
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