I would wholeheartedly agree with the scam and negative comments about these guys. I would also add they the guy sent to fix my daughters door at Uni, waited outside her flat, called her repeatedly and threatened her until she paid up, all because he didn't get paid by the estate agent who had booked him. We called to complain and challenge them but they honestly didn't think they had done anything wrong!! I would never use these guys ever. If you do choose to call them, then good luck - absolutely disgusting behaviour in 2020.
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