Name: homeloft.eu
Telephone: +442081062999
Rating: 4.1

Brian C. Guest

I ordered a Bankers Table Lamp having…

I ordered a Bankers Table Lamp having searched extensively on-line for a Swiss supplier. I thought that I had found this with HomeLoft and ordered as a result. The first that I realised that something was amiss was when I had shipment information from the US and then, when my product arrived, it was a piece of Chinese made junk which had a different voltage, different plug which promptly blew the bulb when I tested it. Had a wanted to pay over 150 CHF for some Chinese rubbish then I would have gone to Temu. I shall NEVER use this company again.

Date of experience: Dec 12, 2024

Baron Baker Guest

1 year ago

Post-Order Service Quality

Below is the positive follow up action from HomeLoft after my feedback on the good delivery status.Hi Tan,We hope this email finds you well.According to the tracking information, your order was successfully delivered on November 5, 2024.You can track the status of your delivery here.We apologize for any inconvenience caused by the delay in the delivery process.Thank you for your understanding.Feel free to contact me anytime and I'll be happy to help.Regards,AkashWeCareHomeLoftNote by TAN : Parcel received on 5-Nov-2024, in good condition.Thank You for your prompt and friendly reply.Of course, new orders will be placed in future if necessary.Thank You Very Much.

Date of experience: Nov 08, 2024

TW Guest

1 year ago

arrival date

The arrival date is very important well donearrived on time

Date of experience: Nov 07, 2024

Johnny Cooper Guest

1 year ago

was a bit afraid that the item I…

was a bit afraid that the item I purchase did not reach me as the tracking number was not able to trace its location.

Date of experience: Nov 01, 2024

Pavel Harvey Guest

1 year ago

Everything great

Date of experience: Sep 24, 2024

Alexandria L. Guest

2 years ago

Buyer beware!

Contrary to what the name and site address implies, home loft is NOT in Switzerland, or the EU. I ordered a kitchen appliance, which is difficult to find, but I was willing to pay the top dollar asked. It took about a month to arrive. When it did finally arrive, the plug was not a European plug, and the power voltage needed is American 110, not European 220 norm. My issue with this is that this information was NOT given in the item description. Also not given in the item description was the fact that the unit was second hand. It arrived scratched from use, and with food debris embedded on the unit. I advise you to be very careful before ordering, and do not presume that power plugs/voltage are to your norm. Also do not presume that the item is new.

Date of experience: Jan 06, 2024

Jane L. Guest

2 years ago

Great experience

I am very pleased with attitude I faced. Customer service provided great support with issues I had with my order. Delivery was prompt. Definitely will order again. Many thanks!

Date of experience: May 26, 2023

IJ Guest

2 years ago

Good services

Date of experience: May 23, 2023

Lina Guest

3 years ago

Good product

The product followed up what was as promised. Good result and easy to use.

Date of experience: Jan 29, 2023

JW Guest

3 years ago

Tracking infos delayed

I received the tracking information 1/2 day later … so there was no time to react… so I could only collect the parcel after Christmas… apart from that I was satisfied.