Purchased rice cooker. Arrived with a US plug and could only be used on US voltage (or with a bulky voltage converter). This is not mentioned anywhere on the website and website gives the impression of supplying for NZ customers. Initially offered only a 15% discount or 30% voucher. Agreed to give a full refund only after I pointed out that the website is misleading and the product is potentially dangerous if used without the proper converter.
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