Really poor customer service and the handles I received were not the best quality. I wouldn’t recommend at all. I placed an order for some bamboo style handles, which were delivered really quickly. However, they weren’t the best quality for a number of reasons (and these weren’t cheap). The seller replied quickly when I reached out to them requesting a full replacement of the order, but I heard nothing for 7 days when I asked for pre-paid postage label to return them. After I got back in touch with them, a postage label was sent and I could see when the item had been returned and received. Again, no communication to confirm this. I emailed 6 days later to ask when the replacement order is going to be sent and waited over 24 hours before opening a PayPal dispute to get a refund instead due to no response.I managed to receive a very quick reply from the seller via the PayPal dispute centre once I had done this though.Really poor experience all round.
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