Exceptional communicationI work for a residential construction company and often find myself ordering items from unknown sellers in other countries, which can be unnerving. I needed to order a large quantity, so reached out to the seller. She was quick to respond and shipped out my order quickly. It was international, so it took a good deal of time to arrive. I was not able to inspect the box until a couple of months after arrival and found it was missing an item. I emailed her and within a day had received a credit and had my replacement parts in transit. The parts were well packed and arrived undamaged.
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