Made enquiries with this company about Scottish government funded windows.
Initially they sent someone round a week before the arranged appointment.
We rescheduled for 10am on a bank holiday Monday, and I was phoned by them the day before to confirm.
Come Monday morning however, having got up early, they have failed to turn up with no contact.
Already had reservations about this scheme as they were pushing us to have two windows when we only need one, and wanting my husband to be here as if it was 1952.
On hearing the ad again they actually refer to "free funding" rather than "free windows" and I suspect this is likely just a hook to get people interested then try and sell you a debt package.
Update - was called three and a half hours after the arranged appointment time by a rude and belligerent female insisting they had called several times earlier in the morning (probably before I tuned my phone on), and that they don't bother keeping appointments unless the customer answers their phone 2 hours prior!
Sorry but I will turn my phone on when I wish on a bank holiday Monday; if you have made an appointment you keep it, this is basic decency.
The company that I have decided to use had no problem turning up to quote at the arranged time, and speaking to me in a respectful and appropriate manner.
It may (or may not) be a little more expensive to fund independently but we are now only paying for one window rather than being pressured into additional unnecessary work, and having the job done on our terms by someone reliable.
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At Home sealed Scotland we take installing quality products seriously, so much so all our doors and windows come with an extensive, easily transferable 10 year guarantee.
