We had our windows installed 3 years ago by Hometec. We had problems from the start with fitters not turning up on time, lack of communication from the office and then a bad instal. They came back 3 times after to correct things but were not done correctly so we gave up. Since the windows were never installed properly we have had to live with wind blowing through gaps around the windows, trim coming off and the nail in the cofin after 3 years the bay windows started to leak. It has taken months of arguing, fitters then coming out for half days here and there and them still not completing the job properly so other fitters had to come out to correct the other fitters work. A complete lack of ownership and lack of communication, back chatting from staff and the owner. They have now repaired and re fitted the windows, however, have caused structural damage to our bay window which they are refusing to pay for. I have photographic evidence of all this. Use this company at your own risk... oh and they are not covered by fensa so no official checks are carried out on their work! (Re the comments below,they take no ownership for the fact I have video and photographic proof of the poorly installed windows, the proof the wind blew through the poorly fitted trim and lack of expanding foam around the windows. The fact they sub contract the work to fitters and they got rid of the fitters that installed our windows but wouldn't admit the poor work they did. The owner of this company is rude and unpleasant if you try and correct him with proof! Awful company and use at your own risk!!!) We have had to accept still the poorly fitted windows and at somepoint have to get them replaced by a decent company. Also we have never been provided with a fenca cert and on checking the fenca site we were never registered with them!!!
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Our friendly approach to home improvement has allowed us to build a successful business. We have over 30 years of experience in providing windows, doors, orangeries, conservatories and roofs. We’re your trusted local supplier and installer here in Essex to help you make the right decision about transforming your home and lifestyle.
