Was denied warranty for a conservatory that was built under the previous house owner. Initially I was told warranty is not transferable at all, after reading the fine print it seemed possible, but calling again they said this should have been done by solicitor before exchanging contracts. Seems bizarre to me, had no such issue with the warranty of the house itself (newbuild). In my opinion warranty is meant to guarantee that the product itself isn't faulty, so should not matter who owns it. Seems a sneaky way to avoid responsibility/cost.
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Our friendly approach to home improvement has allowed us to build a successful business. We have over 30 years of experience in providing windows, doors, orangeries, conservatories and roofs. We’re your trusted local supplier and installer here in Essex to help you make the right decision about transforming your home and lifestyle.
