Extremely Disappointed – Worst Experience with HomeTriangle Cleaning ServiceI recently hired a professional cleaning service through HomeTriangle for my newly completed house ahead of a family function in hyderabad Gurramguda. Unfortunately, this turned out to be one of the worst decisions I’ve ever made.The cleaner sent by HomeTriangle was completely unprofessional and lacked even basic knowledge of how to clean. The house looked almost the same after the so-called “deep cleaning”—nothing was cleaned properly.Worse, the cleaning process damaged my brand-new interiors. The worker used harsh chemicals on cupboards, which left visible stains and marks. He used steel scrubbers on acrylic surfaces and cupboard laminates, leaving deep scratches and permanent damage. Paint peeled off walls due to the wrong products used. The total cost of these damages is around ₹39,000, and my new house no longer looks new.I shared pictures of the damage with HomeTriangle, expecting them to take accountability. Instead, they defended the worker, refused to accept responsibility, and shockingly told me to file a complaint against the cleaner personally, claiming they are not liable. After paying ₹3,000 for this terrible service, they now offer a mere ₹1,500 refund and have completely washed their hands of the situation.This is unacceptable and unethical. A platform like HomeTriangle should stand behind the services it provides and ensure customer satisfaction—not leave customers to deal with serious losses caused by the workers they assign. We trusted this company with our brand-new home, and what we got in return was damage, stress, and zero accountability.I strongly advise others to stay away from HomeTriangle if you value your home and peace of mind. This experience was not just disappointing—it was infuriating.I want to give them negative star rating for their service.
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HomeTriangle aims to be a trusted one stop resource for the entire gamut of home related services required by today's savvy homeowners for efficiently designed, glitch free, beautiful homes. HomeTriangle helps link the homeowner to verified professionals who are aptly suited to execute their needs in a timely, cost effective manner while at the same time giving a fillip to excellent professionals in the home services field by providing a platform for them to create an easily accessible online showcase with features like their own profiles, tracking of individual projects, listing of services provided as well as uploading images of previously executed work, all in all creating a comprehensive online portfolio of their work for prospective clients to peruse easily from the comfort of their own homes.See more
