Lost trust on home triangle verified sources Reality connect interior - lost my peace and sleep for the last 10 days. I wanted to search for a good and reliable person to do the kitchen and vanity countertop and also door installation for my home. I got a call from reality connect interiors instantly and the person Syed spoke so well in English and impressed me with his experience in interior work and committed to finish the work in 2-3 days. He came took order of doors and countertop work, gave me quotation and asked to pay 70% advance so he can order the doors. This happened 10 days back. After that no person came to fix the counter top nor the doors carpenters came. The person kept ignoring calls, disconnecting all throughout. Every day he would say tomorrow. Even if we ask for refund he will buy more time. There was a day where he said door are ready and he is loading it and bringing it and until now it has been more than a week the door hasn`t reached us. And now they are saying door is still not ready. After multiple follow up he got an external source to do the countertop work. Basically this person Syed from home Triangle doesn`t have a proper team to do the work nor he knows how to update and provide right information to customers nor he will give the refund. When asked him why he is keeping work pending he is talking about getting other work done in my house than following up with him. Reality connect interiors people are laid back and extremely unprofessional. They will only call you when money is required after that you have to forget your money and also work will never get done. We have in the last 10 days lost our sleep and peace of mind because of these people. The reason we wanted to use home triangle verified source is so our work gets done fast but looks like it has back fired us.Now also they are saying they will send the doors and their people. I have to just wait with no choice as we are stuck.It`s been a week since I was able to even go to my work place because I have been waiting for this work to get done. In fact there was a day these people made me wait all day to deliver the doors, until night 9pm after going next to gate I get an update that the door will come next day. I have wasted lots of time with this contractor. I wish home triangle takes appropriate action against people like this.I got a call from escalation team in home triangle about this issue. It’s been over a week and still the vendor hasn’t refunded our money. We lost our money, work didn’t get done, and most importantly peace of mind with all of this going on. I was an ardent user of home triangle in the past but after this I will not be able to trust any verified source from home triangle.
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HomeTriangle aims to be a trusted one stop resource for the entire gamut of home related services required by today's savvy homeowners for efficiently designed, glitch free, beautiful homes. HomeTriangle helps link the homeowner to verified professionals who are aptly suited to execute their needs in a timely, cost effective manner while at the same time giving a fillip to excellent professionals in the home services field by providing a platform for them to create an easily accessible online showcase with features like their own profiles, tracking of individual projects, listing of services provided as well as uploading images of previously executed work, all in all creating a comprehensive online portfolio of their work for prospective clients to peruse easily from the comfort of their own homes.See more
