From K.S.Hussain (Electrical & Plumbing Department in Home Triangle)To Operation manager Hometriangle BangloreSubject : Hometriangle customercare service (Ganesh ) & ( Ramya)treating like a servants. Hai sir this is Hussain from (02/01/2021 to 26/12/2021).iam staying in ur app hometriangle. iam always reporting to Ghanesh sir I ask all details from him only he will say the recharge packs i will pay & complaint also I had already told any thing happened means tell me . I will take care still now i did'nt get any problem but this time 26-12-2021 On that day I got a lead customer name (Mr .Anand from Ambuttur ) i checked fan fault so i informed & removed fan noisy so i taken on that day and make that fan ready fixed on 28/12/2021 customer satisfied . To work completed login i given cancelled that's my mistake again 30/12/2021 i got a call from customer fan noisy promblem solved now fan running slowly. He informed me i told iam in another place on the way i will come & check sir. i informed that customer but that day one madham spoken with me about that same complaint she is telling iam the MD of the company u r all working down to me treating like a servants. Then I replied why r u speaking like these I asked and cutted phone line and that second itself she locked my app. Then I called ( Mr Ghanesh) i informed what happened company of the MD Madam is calling me and treating like servent and locked my app. but (Mr Ganesh ) he is telling she is head of home triangle she can do anything, so left from he also telling same thing. then I told i going left from app & asked refund my money but he told after 180 days we will refund money .This is new rules after some time he sending message u did'nt complete that work i will send another techncian And debuct u r amount. (31/12/2021 same customer sending message to rectify my fan issue .next day 1/1/2022 i completed the fan issue customer is satisfied. I told customer to send message to home triangle app. But that coustomer Mr. Anand he informed to Hometriangle or not i don't no. After finishing my work asking Mr. Ganesh(Manager) i want to complain about MD. He told MD name is Ramaya so u can complaint in Hometriangle.com website. Who is my Head i checked in website this names came1.Ramesh chincholi2.Dhirendra Pratap3.Amit pramanik4.Rakesh. Solve my problem.
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HomeTriangle aims to be a trusted one stop resource for the entire gamut of home related services required by today's savvy homeowners for efficiently designed, glitch free, beautiful homes. HomeTriangle helps link the homeowner to verified professionals who are aptly suited to execute their needs in a timely, cost effective manner while at the same time giving a fillip to excellent professionals in the home services field by providing a platform for them to create an easily accessible online showcase with features like their own profiles, tracking of individual projects, listing of services provided as well as uploading images of previously executed work, all in all creating a comprehensive online portfolio of their work for prospective clients to peruse easily from the comfort of their own homes.See more
