Extremely unsatisfied with their deep cleaning service. The bathrooms after servicing still had hard water marks left. The windows grooves still had a lot of dust.The lead guy Suresh said he or his team doesn't know how to open the kitchen cabinets and he is only supposed to clean from outside. We went ahead and opened it for them as what is deep cleaning without cleaning the kitchen cabinets properly from inside?Then when we started giving feedback after 3 hours of their work about the shoddy job especially Suresh was doing with the portions of house he was cleaning and the fact that the kitchen still had a lot of grime left after his servicing, he stopped working midway and asked his team to stop working. They wanted me to speak to their manager over phone who wasn't picking up his phone. After 30 mins of waiting, they left the house. My husband had tried to speak to them in between and settle matters but Suresh said he doesn't want to work any more as I was drawing comparisons with the earlier agency I had recruited to do deep cleaning in my house and the fact that I am repeatedly asking him after his cleaning that has all dust and grime left "is this deep?". He said he doesn't know about deep cleaning, what he is doing is basic cleaning. He was extremely ill tempered and was not ready to take any feedback. At one point he said in broken english "are you my master to dictate how to clean?". Finally his manager Harish picked up the call and we spoke. Harish was accommodating (even though he didn't seem to know what deep is either and said every cabinet has to be dusted from outside and hard marks will still remain in bathrooms and grime can be left in chimney after the deep cleaning service as they don't want to touch these advanced appliances) and we settled by paying the amount of money for the job the boys had done so far.The team had left the house in a mess with half done work and me, my husband and maid had to do the rest. So overall, it was a very sad experience for me. I would not recommend HomeTriangle for their services , also please check with each and every condition like do they remove hard marks, do they clean cabinets from inside if utensils are removed ahead of time and all sorts of nitty-gritty-s before appointing any home cleaning service.
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HomeTriangle aims to be a trusted one stop resource for the entire gamut of home related services required by today's savvy homeowners for efficiently designed, glitch free, beautiful homes. HomeTriangle helps link the homeowner to verified professionals who are aptly suited to execute their needs in a timely, cost effective manner while at the same time giving a fillip to excellent professionals in the home services field by providing a platform for them to create an easily accessible online showcase with features like their own profiles, tracking of individual projects, listing of services provided as well as uploading images of previously executed work, all in all creating a comprehensive online portfolio of their work for prospective clients to peruse easily from the comfort of their own homes.See more
