I've been a loyal Honda buyer over the last 12 years - five Civics and three weeks ago, an e:NY1.The last two cars have both failed really early - my last Civic, a year ago, lasted three months before going haywire. Trying to get anyone to look at that was a lesson in frustration. Dealers wanted to charge to plug a brand new car in for diagnostics, so much for having a warranty. I eventually found that whoever did the PDI completely failed to check that the battery terminals were actually connected - the cables were resting on the battery terminals. Truly shocking standards.Next car, an e:NY1 bought three weeks ago, which failed after 10 years with every yellow warning light appearing one after the other. Got booked into the garage for an early appointment only for the fault to have disappeared with no clue why. "Customer to monitor." So I have a new car that I don't trust will work when I want to go somewhere.Congratulations, you've turned me from one of your most loyal customers to someone who will probably never buy another.
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