Contacted customer service to be told that they'd escalate the issue and they'd send a form for me to fill out to my email, but no form received.Tried calling back on a Saturday because their phone line and site says they're open at this time, but after having spent 1.5 hours on the phone with no answer, decided to call their finance team who say that the Honda UK customer service team never works Saturdays, utter disappointment in a brand that I thought was supposed to be good...
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