Well I booked my motorcycle in to have the ABS light checked as it was staying on after I had riden it for a while there was nearly a 2 week lead for an appointment which is to be expected this time of year.As I live an hour away from the garage I dropped the bike off the day before 10th July.It was late the next day when I received a call saying that no fault errors were showing, so it was down to checking everything, still no error found, Honda UK were contacted and they provided a load of tests they wanted carried out.Well it's now the 16th August and no faults found but, Honda UK have sent a further list of checks.It's now the 14th September and my last update was on the 31st August as they were waiting for a front sensor to try and see if that resolves the ABS issue.This was installed but did not sort the issue. Honda UK wanted more tests to be completed, however, John Banks decided to go ahead and change the modulator The error was within the abs modulator, hay ho this is what the John Banks technician advise Honda technical back in July, however, they refused to take any notice and insisted on test after test.So we're on day 84 and I have now collected my CMX 1100CC. And I'm very please to say everything is sorted.This is both unacceptable and unbelievable This is just very poor serviceWhilst the time all this has taken is predominantly down to Honda UK warranty process John Banks needs increase their level of motorcycle technicians as mentioned earlier to them and train the car technicians up to cover both as only having one bike technician in the Bury depot is not the best way to operate as no cover for holiday, sickness etc.
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