honda.co.uk

1.9
1.9 Based on 200 reviews

Visit the official Honda (UK) website for the full Honda range of cars, motorbikes, scooters, power equipment, lawnmowers, generators, motorcycles, outboard motors, etc....

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Hudson Brooks
Engine oil consumption under warranty

Doing this review on here as they deleted my comment on Instagram and blocked me, a thing that they can't do on here, thankfully, so I can warn others. If you want to avoid a bad experience, don’t even call or touch this company or Honda in general, as Honda Bournemouth and Honda UK didn’t take responsibility for my bike under warranty with my engine oil consumption and fork seals.The first time that I brought my bike to Honda Bournemouth with the low engine oil level issue was for the second service with 2198 miles due to being one year old, and they did nothing but refill the engine and said that everything was okay. The second time I brought the bike in for the same issue, it was still under warranty, and they did nothing about it and said again that everything was okay. The last time I brought the bike, it had 3418 miles but was out of warranty. They had to refill the engine again, about 300 ml, which Paul told me is within the normal consumption range, and the bike is out of warranty and no longer their responsibility. Very convenient to wait for the warranty to run out to take out responsibilities.I have been a motocross rider since I was a child and have gotten mechanical knowledge. It is not normal to burn 300 ml of oil in 1220 miles done. I know the engine sip a little bit, but that is too much! The oil level indicator was at the same level the first time that they had to refill the engine, so it has burnt another 300 ml in 1650 miles done after the first service with 548 miles. I wonder if I go on a long trip to Europe, should I carry an engine oil can with me? It really doesn't make sense. The bike has burnt in total 600 ml since new, with currently 3520 miles done. So I have been carrying this issue with me for more than a year now, and Honda Bournemouth did not pay attention at all. Just refill the engine and say that everything is okay, which is very unfair.About the fork seals, they kindly replaced the seals under warranty, but a month and a half later it started leaking again, but this time it was out of warranty, and they said it is no longer their responsibility, which is very unprofessional.Please Honda don't bother replying to this review because I don't care about what you have to say. The same way that you didn't care about my bike warranty or losing a customer that had bought 3 bikes and plenty of parts replacements from your dealership. Thanks!

1
Date of experience: Mar 22, 2024

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Business Details

  • Visit the official Honda (UK) website for the full Honda range of cars, motorbikes, scooters, power equipment, lawnmowers, generators, motorcycles, outboard motors, etc.

  • language https://www.honda.co.uk

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