honda.co.uk

1.9
1.9 Based on 200 reviews

Visit the official Honda (UK) website for the full Honda range of cars, motorbikes, scooters, power equipment, lawnmowers, generators, motorcycles, outboard motors, etc....

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Sapphire Butler
Deeply Disappointed with Honda UK’s Customer Care

I’ve owned a Honda e for just over two years and have faced multiple issues: a brake recall, a blocked windscreen washer (present before purchase), a 12V battery failure, and now a faulty door handle that won’t retract — a known problem affecting many Honda e owners.Despite Honda’s claims of reliability and quality, I’ve been offered no support. I contacted Honda UK Customer Care, only to receive a cold, templated response advising me to take the car to a dealership (which I already had), and ultimately telling me to raise the issue with The Motor Ombudsman.My dealership even stated that even with an extended warranty, this door handle fault would not have been covered. They also claimed it’s not a common problem — likely because the Honda e was discontinued so soon after release.I expect better from a brand that positions itself as dependable. Instead, I’m left with an expensive repair and a poor ownership experience. Disappointing from start to finish.

1
Date of experience: Jul 29, 2025

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  • Visit the official Honda (UK) website for the full Honda range of cars, motorbikes, scooters, power equipment, lawnmowers, generators, motorcycles, outboard motors, etc.

  • language https://www.honda.co.uk

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