Bristol Honda I recently received a letter from Honda informing me that my 2018 vehicle needed to be brought in to have a part replaced as part of a safety check.After the work was completed, I noticed that the trim around my gear lever had been scratched. When I asked the staff about it, I was told, “Your car isn’t new anyway, so it’s not a big deal.”I found this response extremely unprofessional. My car may not be brand new, but that doesn’t mean it should be returned with new damage. This experience was very disappointing, and I hope Honda takes better care in future and treats customers with more respect.Very unprofessional and disappointing.
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