Shameful company, terrible customer service.I changed the battery in the key fob of my mums Honda Jazz. A 2 second job - except the key fob stopped working. Took it to the dealer - who said no idea why - but you have to buy a new one for 365 quid. Treied to contact Honda as this was outrageous, either a manufacturing fault or design fault. No attempt at repair or diagnostic.Customer service just sent generic emails - talk to dealer - dealer said talk to honda. No helpMy mum who has bougt new cars from them for nearly 40 years - thrown under the bus (shes 83 so not likey top buy more) - If you like being treated as nothing more than a wallet - go for it - otherwise , buy a car from a better sort of company.
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