After 40 years of buying Honda products - cars, motorbikes, garden machinery I will never buy another Honda product. Not only has the quality of all products gone way down but their so-called “Customer Service” is the most arrogant and unhelpful I have encountered. The 5 year warranty on my Miimo robot lawnmower is worthless since they find every excuse to avoid it, and that is after the Honda repair outlet says that it should because bearings in a 2 year old machine should not wear out. I could list numerous aspects of poor manufacture/customer management/outrageous pricing etc. but suffice to say that this loyal customer will never buy their products again and their senior management is not even bothered by that.
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