honest.com

2.1
2.1 Based on 22 reviews

The Honest Company is an American consumer goods company, founded by actress Jessica Alba, that emphasizes household products to supply the marketplace for ethical consumerism....

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Order lost with no recourse

Not impressed with their customer service. I ordered a large package of products and it never arrived, despite order tracking saying it was delivered. I wrote to the company and someone responded saying that it was between me and the shipping company and I was on my own. So I tried to file a claim with the shipper, who said Honest Company actually had to be the one to do so. I reported back to the Honest Company, who said they'd file a claim for me, and then apparently never did. I never got my money back or the products. Won't try using them again.

2
Date of experience: Aug 24, 2021

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Business Details

  • The Honest Company is an American consumer goods company, founded by actress Jessica Alba, that emphasizes household products to supply the marketplace for ethical consumerism.

  • location_on Santa Monica, United States
  • language http://honest.com

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