They have fairly competitive prices on some wines but their shipping service was poor. In spite what their email said, it was impossible to track the delivery. They didn't give any warning even of the day of the delivery (let alone a time-slot). The simply showed up in the middle of a random day, when like most people I was at work. Then they attempted to re-deliver and did it at the wrong address! I was lucky that the person who got the parcel was so kind to walk to my place to deliver it himself. Communications were initially on the curt side and short of apologies, but when senior people got involved they dealt with the matter with courtesy and promised to improve their shipping procedures.
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