I've spent the last six days trying to resolve what should have been a straightforward issue: getting a refund and restarting a 6-month membership.The customer service experience has been nothing short of terrible. Response times are excessively long, and every interaction feels like it's starting from zero with no continuity or understanding of the previous exchanges.What really sealed the deal for me was the complete lack of urgency or care in resolving a simple customer request. Six days of back-and-forth for something that should take one email exchange is ridiculous.I've ultimately decided to cancel entirely and request a full refund rather than continue dealing with this level of service. If a company can't handle basic customer inquiries efficiently, I have zero confidence in their ability to deliver on their actual product or service.Save yourself the headache and look elsewhere. There are plenty of competitors who actually value their customers' time. Company buys reviews from people promising discounts. DO NOT TRUST WHAT YOU SEE
Claim your business profile now and gain access to all features and respond to customer reviews.
Honeydew makes clear skin easy. Skip the doctor’s office—our expert dermatologists provide online consultations, personalized treatment plans, and prescription meds delivered to your door. Honeydew clinicians have spend their careers skillfully treating acne, eczema, psoriasis, and more. No insurance? No problem. Use it for lab tests and meds if you’d like, but our care is accessible to all. With Honeydew, you get fast, effective treatment, affordably. Clear skin starts here—convenient, expert, and delivered straight to you.
See more
