I bought a Hoover HO9DC3E3078IN double oven on 6/12/25. I paid to have it fitted, whilst I was out. On my return, I noticed two of the decals on the main oven were partly missing/incomplete. When using the oven for the second time, fibreglass was poking out of the right hand side of both the top and bottom ovens. I rang to register my oven on 8/12/25 and complain about the above issues. An engineer came out on 17/12/25, who advised the internal panels had blown and he couldn’t fix it, so I had to return it to the shop, a 40 mile return trip. I returned the faulty oven and received a replacement on 20/12/25. Once again, one of the decals was incomplete and the fibreglass was showing through the internal casing. Whilst actioning the initial ‘burn-off’ process, the oven started displaying an ER 6 error code. The control panel was excessively hot to touch. I rang the shop to confirm I would be returning this oven for a full refund. I will never purchase a Hoover product again. Shoddy workmanship and cheap parts. Furthermore, your registration number doesn’t work for Ireland, you have to ring the UK. The UK office are not interested in your call unless you agree to pay €3.73 per month to cover the oven, else you are threatened with a €145 call out fee.
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