I ordered two batches of Laurel Common, 80 - 100 cms. They arrived roughly 2 weeks apart.The first batch were as described and we planted them as per instructions. They are currently thriving and looking good.The second batch however did not look good at all, but we persevered against my better judgement. Again, we followed the instructions to a tee and they were planting in the same continuous row, exactly the same as before. They did not survive and end up with some expensive sticks coming out the ground, never mind the efforts to plant them.I asked for a refund or replacements, but instead got a offer of an insulting £50 to buy some new ones. The will not honour the warrantyI decided to give them another chance to make good, and buy a lot more plants off them as we are completing another new house build.My efforts to contact them have fell on deaf ears and I've have had emails ignored and phone calls not returned. Today is the final day I'll chase themIll update this review upon receipt of a phone call I've been promised, whatever the result
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