I bought 24x bare root Portuguese Laurels at the end of February and they arrived a couple of weeks later.On arrival, the plants were not in a good condition, many leaves had began to curl and some were turning brown. We theorised the plants were stressed and they may thrive once in the ground.We planted these on the same day as delivery and following planting guide provided by Hopes Grove Nurseries entirely.As each day passed they looked worse and worse.I contacted the company after a couple of weeks and was advised to add mulch and they will ‘come to life’ in 4-6 weeks. We did as advised, and they plants continued to get worse - no new growth to be seen, all leaves went brown and fell off, every plant went brittle and died.I have since emailed the company 3 separate occasions to complain, providing photos to show the dreadful quality of plant, and each email has been ignored.We have had no choice but to pull all plants out the ground and replace with good, healthy plants from an alternative supplier.We have wasted lots of time and money with this company, and they fail to even acknowledge our complaint! Poor quality plants and poor customer service!Avoid like the plague!!!
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