On March 7, 2015 we ordered plants from Hopes Groves Nurseries, my order totaled £148.47. Approximately 1.5 weeks later, I received shipment of my order (46 plants, mainly bare roots). They looked unhealthy and fairly dry, but we hoped for the best and planted them following RHS advice.
A month later, we placed another order of bare root privet green plants, this time from Hedges direct and planted some of them right beside the privet green we got from Hopes Groves Nurseries.
Three months after our Hopes Groves Nurseries order, 80% of the plants we had ordered from them had not leafed out or bloomed at all. In contrast, Hedges direct plants were blooming beautifully.
In June 2015, we called costumer service and sent pictures of their and Hedges direct plants. They said their plants had not bloomed as there was too much competition from surrounding shrubs. However, this didn't seem to bother Hedges Direct plants, which have pumped out beautiful foliage. We requested either a refund or replacement, but shockingly the only thing we got from them was 50% off our next order!
A few days ago we were pruning some of our plants and sadly found out that the initially unhealthy Hopes Groves Nurseries plants have all died.
Moral of this story: never ever order anything from Hopes Groves Nurseries. They offer bad quality plants and even worse customer service
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